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Delivery

Christmas Delivery

Last order date for Christmas delivery is midnight Sunday 20th December.  This is for in stock items only, please contact us and we can advise on delivery of items not in stock.  Please have some patience as our team and our delivery partners navigate high seasonal demand and meet current challenges out of our control. Unfortunately we are unable to guarantee Christmas delivery but we will do our very best. We thank you for bearing with us!

Free UK delivery on orders over £50

We currently provide free delivery across Mainland UK (England, Scotland & Wales excluding Channel Islands and Ireland) for all online purchases over £50.

Orders under £50 will be be subject to a £4 delivery charge.

Please note that items available in store, but not advertised on the website, may be subject to additional postage or courier fees.

Signed for delivery & tracking

Please allow 3-5  working days (Monday to Friday) to receive your order. Once your order has been dispatched you will receive an automatically generated email with a consignment number and link where you can track your parcel’s progress. Tracking will be available from 10pm on the day of dispatch.

Delivery times may be longer during or after busy periods (Sales, events, public holidays).

If your item is not in stock or we are sourcing it specifically it will take longer – you will be advised of this at point of ordering.

We use a variety of delivery methods, depending on the size of the item you order and the speed with which you wish to receive it.

You can request during the order process that your parcel is left with a neighbour or in a safe place.

All delivery charges are subject to change and one of our team will contact you before despatching your parcel should this be the case. All prices charged are in GBP

No contact delivery

All of our couriers are now adopting the ‘ No Contact Delivery Practice ‘. This is for the safety of both you and the driver. The delivery driver will not ask you to sign the delivery handheld device. Instead the driver will knock the door/ring the doorbell, place the consignment on the doorstep, step back from the door 2 metres and ask for you to confirm your name.

The driver will then type your name into the delivery handheld device. An exception to the above process will be deliveries to buildings which have a communal access point (e.g. flats/high rise buildings), when delivery direct to your doorstep may not always be possible due to current Health & Safety requirements.

International delivery

Unfortunately due to the ongoing issues with the Corona Virus, we have temporarily suspended our international delivery service.

Questions?

Please call us on 017687 72443 or email us if you need any assistance or would like to discuss your order.

For further details on Delivery please see our Terms & Conditions.